Privacy Policy

Please review the following terms and conditions concerning your use of the Website.

This Privacy Policy governs the manner in which Whitby Collegiate collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.whitbycollegiate.school.nz website (“Site”). This privacy policy applies to the Site and all products and services offered by Whitby Collegiate.

Cancellation, return and refund policy
If at the time of payment and/or donation you decide that the amount you entered was incorrect or you wish to cancel your payment and/or withdraw your donation, please contact Whitby Collegiate, with contact information below. You will have 5 days to request a refund.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Payments Online
Your payment details have the security offered by Paystation, a fully PCI DSS compliant certified Solutions Provider.

Credit card details are not attained, held or stored by Whitby Collegiate.

As a PCI DSS Level 1 Service Provider Paystation ensures that card holder data is secured. 

Paystation store and encrypt card holder data in a process known as tokenisation. Paystation recommend tokenisation as the safest and most secure way to store card holder data.

Paystation use SHA 256-bit SSL encryption.

Paystation support 3DS (Verified by Visa and MasterCard SecureCode) on the hosted payment page. 3DS is not available for merchant hosted integrations.

Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Whitby Collegiate collects and uses Users personal information for the following purposes:

To improve customer service:
Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions:
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails:
The email address Users provide for payment processing, will only be used to send them information and updates pertaining to their payment. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. 

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy
Whitby Collegiate has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. 

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Whitby Collegiate
Phone : (64) 4 234 1070
www.whitbycollegiate.school.nz